Privacy Policy

Information We Collect

Information You provide

When you create an account, place an order, or contact us, we collect:

• Name and contact information (email, phone, address)
• Payment information (cessed securely through our payment cessors)
• Order history and preferences
• Communications with customer service
• Account credentials (encrypted passwords)

Automatically Collected Information

When you visit our website, we automatically collect:

• Browser type and version
• Device information
• IP address and location data
• Pages visited and time spent on site
• Referring website information
• Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

• cess Orders: Fulfill your purchases, cess payments, and ship products
• Communicate: Send order confirmations, shipping updates, and respond to inquiries
• Imve Service: Analyze website usage to enhance your experience
• Membership Management: Maintain your membership account and benefits
• Marketing: Send motional emails (you can opt out anytime)
• Security: Prevent fraud and tect our systems
• Legal Compliance: Comply with applicable laws and regulations

Information Sharing

We do NOT sell your personal information. We only share your data with:

Service providers

• Payment cessors: To cess transactions securely
• Shipping Carriers: To deliver your orders (USPS, UPS, FedEx)
• Email Services: To send order confirmations and communications
• Analytics providers: To understand website usage (Google Analytics)
• Customer Service Tools: To provide support

Legal Requirements

We may disclose information when required by law, court order, or to tect our rights and safety.

Cookies & Tracking

We use cookies and similar technologies to:

• Remember your login and preferences
• Understand how you use our site
• Personalize your experience
• Analyze website performance

You can control cookies through your browser settings, but some features may not work perly if cookies are disabled.

Data Security

We implement industry-standard security measures to tect your information:

• SSL/TLS encryption for all data transmission
• Secure payment processing (PCI DSS compliant)
• Encrypted password storage
• Regular security audits
• Limited employee access to personal data
• Secure servers and databases

However, no method of transmission over the internet is 100% secure. While we strive to tect your information, we cannot guarantee absolute security.

Your Rights & Choices

Access & Update

You can access and update your account information anytime through your account dashboard.

Email Marketing

You can unsubscribe from motional emails by clicking the "unsubscribe" link in any email or contacting customer service.

Account Deletion

To delete your account and personal information, email privacy@hormoneflux.com. We'll delete your data within 30 days, except where retention is required by law.

California Residents (CCPA Rights)

If you're a California resident, you have the right to:

• Know what personal information we collect
• Request deletion of your personal information
• Opt out of the sale of personal information (we don't sell data)
• Non-discrimination for exercising your rights

To exercise these rights, contact us at privacy@hormoneflux.com.

European Residents (GDPR Rights)

If you're in the EU/EEA, you have additional rights under GDPR:

• Right to access your data
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with supervisory authority

Children's Privacy

Our website and services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies.

Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or how we handle your information, contact us:

• Email: privacy@hormoneflux.com
• Phone: 1-800-PURE-ADV (1-800-787-3238)
• Mail: PureAdvantage By Kate Health & Wellness, Privacy Department, 123 Wellness Boulevard, Suite 400, Austin, TX 78701